You don’t understand the pressure I’m under to respond to people right away. It never stops. I have to answer 150 e-mails every day. I feel like my job title should be something like ‘email responder’ rather than vice president for strategy. I just have to react and work my way through the list; I don’t have time to think. In fact, all the e-mails are an excuse not to think
– (The Empathic Enterprise, Mark Brown, p78)
I found this quotation hugely inspirational when I read it in Mark Brown’s book, reviewed here. I sometimes find myself in ’email responder’ mode and I have recently booked onto a training programme called “Time To Think”, that relates to the quotation. The book “Time To Think” by Nancy Kline, is an excellent book I have read in the last year, and has transformed the way I coach others.